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Job Summary
We are seeking a dynamic and strategic Fractional Chief Operating Officer (COO) to partner with executive leadership at small and midsized law firms to drive operational excellence across the organization. This high-impact role offers an exciting opportunity to shape and optimize business operations, lead large-scale organizational change, and implement innovative strategies that foster sustainable growth. As a key member of the leadership team, you will leverage your expertise in business management, process improvement, and strategic planning to elevate company performance, improve efficiency, and support long-term success. This position is ideal for an experienced law firm operations leader who thrives in a fast-paced environment and is passionate about transforming organizational operations through data-driven decision making and effective change management.
Responsibilities
- Lead the firm’s day-to-day administrative operations and serve as a thought partner to the Managing Partner.
- Provide leadership, and direction for administrative staff and key initiatives.
- Support recruiting, hiring, onboarding, and retention of attorneys and staff while strengthening firm culture.
- Establish management processes and operating rhythms (leadership meetings, priorities, accountability, project tracking, KPIs, etc.)
- Successfully oversee the deployment of Clio to create a scalable operational platform for the firm.
- Manage large-scale organizational change initiatives by designing comprehensive change management plans that minimize disruption and maximize adoption.
- Implement process improvements by analyzing operational workflows, identifying bottlenecks, and deploying innovative solutions to streamline activities.
- Lead cross-functional teams through project management initiatives while maintaining clear communication with executive leadership on progress and outcomes.
Experience
- Proven experience in law firm operational excellence initiatives within a senior leadership capacity, preferably as a COO or similar role.
- Strong skills in strategic planning and execution.
- Demonstrated success in managing complex business operations, including budgeting, forecasting, financial management, and profit/loss analysis.
- Strong expertise in project management methodologies along with process improvement techniques such as Lean or Six Sigma.
- Experience leading large-scale organizational change management projects with a focus on minimizing disruption while maximizing benefits.
- Exceptional verbal communication skills with the ability to effectively engage with executives at all levels of the organization.
- Skilled in data analysis for operational insights that inform strategic decisions; proficient in leveraging data-driven tools for performance measurement.
- Track record of managing executive-level teams across multiple functions while fostering leadership development.
- Ability to manage multiple priorities simultaneously within fast-paced environments while maintaining attention to detail.
- Experience using Clio to manage law firm operations, workflows, reporting, and performance metrics; experience leading or supporting a Clio implementation or transition is strongly preferred.
Join us to lead transformative initiatives that propel our organization forward! This role offers an inspiring environment where your leadership will make a tangible difference empowering teams, optimizing operations, and driving sustainable growth through innovative strategies and operational mastery.
Compensation
$ 6500 – $ 6500 per month
